Wednesday, January 10, 2007

PLDT myDSL sucks!!

pangako ko sa sarili ko babawasan ko na ang init ng ulo. it's just the second week of the year and i've already broken this promise twice. eh sino ba naman ang hindi iinit ang ulo?

i feel sick today so i opted to stay
sa bahay and get some rest. but since i have some pending deliverables for 2 clients, i tried logging in thru my DSL connection to get it done only to be really dismayed about the poor connection we bitter subscribers are still experiencing. di man lang ako maka-login thru VPN connection. imagine, their website, which btw is very poorly done/layouted, still has this advisory from Dec 27th. eh anong taon na wala pa rin ba silang panibagong update?!?!?


"PLDT myDSL Advisory"
December 27, 2006


We Regret your DSL service may encounter intermittent service degradation. The strong earthquake in Taiwan caused major fiber breaks in the internationl cable facilities reducing our bandwidth capacities.

The international consortia operating these facilities have dispatched cable ships to undertake needed repairs. We are also working on augmenting via alternate routes now. Please bear with us.



it has been 13 days, eh i can't even stand to be disconnected nga for a freakin' hour. i am just ranting about that Taiwan quake after effect. i have not even written about their service in general since i subscribed. oh, aatakihin lang tayo sa puso sabay sabay!

i read from certain forums that PLDT doesn't give you any rebate
eh i shouldn't even be paying them this month in the first place! @)(*#*&!^# kakainis talaga! sigh, but what can i do. i can call their customer service helpdesk anytime and rant every possible way i can think of but for what? to put me on hold for an hour and hear nothing but alibis? sayang lang sa oras. i have so much more important things to do but of course hindi ko maalis ang pagkayamot because i'm a paying customer who expects the best service from them. it's just too horrible. too horrible damn it!

http://www.petitiononline.com/pldtdsl/petition.html